Terms of service

This website is operated by Luxepolly.
Throughout the site, the terms “we”, “us”, and “our” refer to Luxepolly.

By accessing our website or purchasing from us, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use our website.

1. Eligibility

By using this website, you confirm that:

  • You are at least the age of majority in your country, or
  • You have permission from a legal guardian

2. Use of Website

You agree to use this website only for lawful purposes and not for any unauthorized or prohibited activities.

3. Account Responsibility

If you create an account, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your account
  • Be responsible for all activities under your account

We reserve the right to suspend or terminate accounts suspected of misuse.

4. Product Information

We strive to ensure all product descriptions and images are accurate. However:

  • Colors may vary due to screen settings
  • Product details may change without notice
  • Availability is not guaranteed

We reserve the right to modify or discontinue products at any time.

5. Orders & Payment

All orders are subject to acceptance.

We reserve the right to:

  • Cancel or refuse any order
  • Limit quantities
  • Correct pricing or listing errors

By placing an order, you authorize us to charge your selected payment method.

6. Shipping

Shipping times are estimates and may vary due to factors outside our control, including:

  • Carrier delays
  • Customs processing
  • Incorrect shipping details

Luxepolly is not responsible for delays caused by these factors.

7. Returns & Refunds

Returns are subject to our Refund & Return Policy.

In general:

  • Returns must be requested within the specified timeframe
  • Items must meet return conditions
  • Certain items are non-returnable

8. Order Cancellation

Orders can only be canceled within 12 hours of purchase.

After this period, orders may already be processed or shipped and cannot be canceled.

9. Intellectual Property

All content on this website, including logos, images, text, and design, is the property of Luxepolly and may not be used without permission.

10. Prohibited Conduct

You agree not to:

  • Violate any laws or regulations
  • Provide false or misleading information
  • Disrupt or interfere with the website
  • Upload or transmit harmful code

Violation may result in termination of access.

11. Disclaimer

All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

12. Limitation of Liability

To the fullest extent permitted by law, Luxepolly shall not be liable for any indirect, incidental, or consequential damages.

Our liability is limited to the amount paid for your order.

13. Indemnification

You agree to indemnify and hold harmless Luxepolly from any claims, damages, or expenses arising from:

  • Your violation of these Terms
  • Your misuse of the website

14. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Continued use of the website after changes are posted constitutes acceptance of those changes.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States.

16. Contact Information

📧 contact@luxepolly.com

✨ Thank you for choosing Luxepolly 🤍